Frequently Asked Questions

FREE SHIPPING in the USA?

That's right! Paying for shipping is the worst. We ship all US order for FREE using USPS Ground Advantage which typically takes 3-7 business days. Need your Torch sooner? For only $5 upgrade to USPS Priority! Need it even sooner or international shipping? Reach out, we're happy to provide a custom quote.

What are the return and warranty policies for Tripod Torch™?

We offer a 30-day no questions asked return policy for all products purchased from our website. The product must be in its original condition and packaging. If you're not satisfied, simply send it back to us (postage paid by you) and we'll refund your purchase price (minus original shipping costs). After that, Tripod Torch™ is guaranteed for life with our Lifetime Guarantee. If there's a manufactures defect, we'll repair or replace your Tripod Torch™ forever. The 8ft. stainless steel braided hose is covered for 90 days from date of purchase.

How long will Tripod Torch™ burn?

It depends on flame intensity, ambient temperature and even elevation. Generally you get about 10-15 hours on a standard 20 lb. (5-gallon) propane tank. You have complete control of the flame so if you want a huge bonfire, go for it! Fully open you'll have about 3-4 hours of pure heat. If you're only needing some added ambiance with a hypnotic dancing flame, on low you can get 20+ hours out of a tank.

What is the assembly process like for Tripod Torch™?

Attach the hose to your propane tank then attach the hose to Tripod Torch™ using the convenient built in socket located on each leg. Insert each leg into the base of the burner, making sure the locking plate sits flat and secures each leg. Place Tripod Torch™ on a solid surface and splay out each leg. For even more security, the T on each leg doubles as a stake point to fully secure Tripod Torch™ to the ground. Tripod Torch is quick and easy to setup so you can focus on making the most of your outdoor experience.

What are the dimensions and material specifications of Tripod Torch™?

When fully assembled, Tripod Torch™ stands at a height of 17 inches and occupies approximately 1 square foot of ground space. The base of the burner is positioned about 9 inches above the ground. The add-on shields measure 8.5 inches in height and 4.5 inches in width. The legs and base are constructed from 0.125 inch thick 304 stainless steel, and the shields are 0.074 inches thick. The top cap and hose adapter are crafted from corrosion-resistant brass.

Why does Tripod Torch™ change colors with use?

Tripod Torch™ is crafted from high-quality 304 stainless steel. When stainless steel is exposed to high temperatures, it undergoes a natural process known as "heat tinting" or "tempering." This process causes the steel to change colors. It's completely normal and doesn't affect the performance or safety of your Tripod Torch™. The change in colors can actually add character to your Tripod Torch™, giving it a unique and rustic appearance. Over time, you may notice a range of colors from pale straw to deep blue or even purple. Rest assured that this color change doesn't compromise the structural integrity of the stainless steel. Your Tripod Torch™ will continue to provide a safe and efficient campfire experience regardless of its changing hues. Enjoy the natural transformation and the cozy warmth it provides on your outdoor adventures!

Is there soot?

Short answer: Yes. Long answer: Soot is an outcome of the yellow flame produced when burning propane; it's essentially unburned carbon particles. The good news is that dealing with soot is a breeze. Once the burner has cooled down, a simple wipe with a paper towel effectively removes any soot residue.

Cleans in seconds!

After each use, a quick clean is recommended. During operation, some soot may accumulate on the burner due to the fire's yellow propane flame. The good news is, cleaning is a breeze. Once the burner cools down, a paper towel quickly removes any soot residue.

Have more questions? Reach out!

Instructions and Warnings